سیاسەتی گەڕاندنەوە

دوا نوێکردنەوە: ١ی کانونی دووەمی ٢٠٢٤

ئەم سیاسەتی گەڕاندنەوەیە مەرج و ڕێنماییەکانی گەڕاندنەوەی پارە لە کوردئاپ ستۆر ڕوون دەکاتەوە. تکایە ئەم سیاسەتە بە وردی بخوێنەوە بۆ تێگەیشتن لە ڕێکارەکانی گەڕاندنەوە.

1. Refund Eligibility

We offer refunds under the following conditions:

  • Request made within 24 hours of purchase
  • Service not activated or used
  • Technical issues preventing service use
  • Duplicate purchases by mistake

2. Refund Process

To request a refund:

  • Contact our support team
  • Provide order/key information
  • Explain reason for refund
  • Allow 3-5 business days for processing

3. Non-Refundable Items

Refunds are not available for:

  • Used or activated services
  • Requests after 24 hours of purchase
  • Services used in violation of terms
  • Banned or suspended accounts

4. Payment Method

Refunds will be processed:

  • To the original payment method
  • In the original currency of purchase
  • Including all applicable fees
  • Subject to payment provider policies
KurdApp Support Online

Hello! How can I help you today?